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Economy

agingdem

(8,541 posts)

3. I was caught in that mess..

Reply to mahatmakanejeeves (Original post)

Mon Jan 9, 2023, 08:05 AM

Jan 2023

Last edited Mon Jan 9, 2023, 03:06 PM - Edit history (1)

I was not notified that my early morning return flight was canceled until very late the evening before...the text said to call and reschedule..a five hour wait or I could leave a voice mail and they would get back to me in six to eight hours...I scrambled and found a flight on another airlines double the cost as well as having to spend the night in the hotel at double the cost...I did manage to get home but whatever trust I had in Southwest is gone as well as the $1250 extra I had to pay for Southwest's fuck up!

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Highlight:

Southwest's Meltdown Could Cost It Up to $825 Million [View all] mahatmakanejeeves Jan 2023 OP

The cheapest way to do a job is to do it right the first time. Irish_Dem Jan 2023 #1

Well, ain't that the truth, in so many situations! Your uncle was a very wise man! Tanuki Jan 2023 #2

I was caught in that mess.. agingdem Jan 2023 #3

Did they put a value on customer goodwill exboyfil Jan 2023 #4

Just $825million. This after spending all most $6 billion on stock buy backs. multigraincracker Jan 2023 #5