Veterans

For Statement Questions or Address Change: Call - 1-866-793-4591

Waiver: You have the right to request a waiver of part or all of your debt. [link:http://www.va.gov/vaforms] Type VA5655 into the box.

Compromise offer: You have the right to request a compromise. (same as above)

Hardship determination: You have the right to request a Hardship Determination which provides an exemption from future outpatient and inpatient copayments for the remaining calendar year. [link:http://www.va.gov/vaforms] Type 10-10HS into the box.

Reduce or eliminate your copayments: If you have private health insurance, including coverage provided under spouse's policies: [link:http://www.1010ez.med.va.gov]

Submitting your request: In person, or mail to the address of your parent VA Medical Center. (mine is Bay Pines)

and not a damned word about paper statements - situation normal...