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Computer Help and Support

TwilightZone

(28,834 posts)

4. Run a malware scan.

Reply to Backseat Driver (Original post)

Sat Jun 25, 2022, 03:21 PM

Jun 2022

Download and run the free version of Malwarebytes here: https://www.malwarebytes.com/

If that doesn't find anything or fix the issue, try restarting or cycling the power (unplug for 15 seconds, plug back in, wait for boot) on your router and modem.

If that doesn't fix the issue, try running the network troubleshooter.

Start->Settings->Network & Internet->Status
Under Change your network settings, select Network troubleshooter.
Follow the steps and see if that resolves the issue.

If not, could be a wireless network card driver issue. Check the manufacturer's website for available updates.

Also update Windows 10 if you haven't already.

More troubleshooting steps (along with several suggested already):

https://www.highspeedinternet.com/resources/no-internet-connection-troubleshooting-guide

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Any help? [View all] Backseat Driver Jun 2022 OP

Might you consider a UPS (universal power supply) ? Tetrachloride Jun 2022 #1

A lot can go wrong with windows, depending on what software/hardware is on the pc BootinUp Jun 2022 #2

Well, thinking back to my computer days... IjustDontlikeRepugs Jun 2022 #3

Run a malware scan. TwilightZone Jun 2022 #4