Computer Help and Support

They did stop allowing new customers to create email accounts and existing customers cannot add new accounts but they are still supporting anything that existed as of 8/15/2019.

From their website:

"In recent years, fewer customers have taken advantage of a Cox Email account, so we decided to modify our email service to better serve our customers. As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts."