Computer Help and Support

to determine whether issues like this are software caused or hardware caused. It does require a small amount of computer savvy but not terribly difficult.

Download a copy of Linux Mint from

https://distrowatch.com/table.php?distribution=mint

It comes in the form of a .iso file and can be burned to a DVD with most CD/DVD burning software.

You DO NOT have to install it. Many versions of Linux can run completely from the DVD disc. You'll have to make the disc bootable in your computer. Some systems have an option to choose the boot device during system startup. Others enable this function in the BIOS. Boot the system from the DVD.

Try running the disc for an extended period of time. It won't affect your system as long as you don't install it or mess with the drive partition software on the DVD.

If your system remains stable while running this disc its likely the issue is with either your Windows operating system or some software component of the system such as a driver or application.

If on the other hand you still experience crashes you likely have a hardware issue.

Once you are done testing just choose restart from the Linux Mint menu. It will automatically eject the disc and allow you to restart as normal.