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canetoad

(18,465 posts)
9. I can't be precise...
Sat Dec 11, 2021, 05:41 PM
Dec 2021

As branded laptops can have a different set of keys to do certain things, but...

Windows 10 doesn't have the old 'Safe Mode' that previous Windows did. However, you can try to enable a set of troubleshooting options at boot.

Try booting the computer, and as soon as it starts to load, tap the F8 key a few times. Hopefully this will bring you to a blue options screen - I can't remember exactly what it says but you can:

-Boot normally
-Browse advanced options

In the advanced options you will find settings to roll back updates, try a system restore and a few other things. If F8 doesn't work and you have web access, this link will explain how to enable F8. https://www.drivereasy.com/knowledge/how-to-enter-safe-mode-in-windows-10/

Between you and I, I wonder if a recent update hosed your laptop - just yesterday I had a bad crash on my desktop machine and cannot diagnose the fault. I put it down to age and possible overheating of the CPU but this is starting to look a bit suss!

Good luck.

Recommendations

0 members have recommended this reply (displayed in chronological order):

I would use the uninstall programs feature in Windows to get rid of the new app. TexasTowelie Dec 2021 #1
I thought about doing that but I cannot find an app installed on Thursday. I had to log on to rzemanfl Dec 2021 #2
I'm sorry about the back pain issues since I've been there before. TexasTowelie Dec 2021 #7
Backup all your important data. Tetrachloride Dec 2021 #3
Check memory usage and paging disk. Bad RAM from former and worn out disk from latter Bernardo de La Paz Dec 2021 #4
Run memory diagnostic test SheltieLover Dec 2021 #5
I ran the diagnostic, and no problems were found. rzemanfl Dec 2021 #10
Yw SheltieLover Dec 2021 #13
I don't find it on my laptop. n/t rzemanfl Dec 2021 #15
Can't help your technical issues, but good luck on Wednesday. Scrivener7 Dec 2021 #6
System Restore? n/t sl8 Dec 2021 #8
My question about that is whether it would change the firmware back, or just Windows. n/t rzemanfl Dec 2021 #12
No, it wouldn't fix the firmware. sl8 Dec 2021 #16
I have not since I don't know how to find it. n/t rzemanfl Dec 2021 #17
I have been thinking about a system restore. In my current situation rzemanfl Dec 2021 #19
Good luck. n/t sl8 Dec 2021 #22
I can't be precise... canetoad Dec 2021 #9
I had the blue screen of death issue once before, although not this frequently. rzemanfl Dec 2021 #11
Have you ever used an apple? SheltieLover Dec 2021 #14
I have not. Microsoft since the late '80s. n/t rzemanfl Dec 2021 #20
Nof sure how you could try one first SheltieLover Dec 2021 #21
Windows 10 still has Safe Mode. sl8 Dec 2021 #18
Here's a link you can try: lastlib Dec 2021 #23
I use this..... LPBBEAR Feb 2022 #24
Thank you. I am using a new computer now. rzemanfl Feb 2022 #25
Latest Discussions»Help & Search»Computer Help and Support»Blue screen of death issu...»Reply #9