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Computer Help and Support

rzemanfl

(30,332 posts) Sat Dec 11, 2021, 04:04 PM Dec 2021

Blue screen of death issues suddenly developed, Windows 10. [View all]

On Thursday two things happened, my Dell laptop had a firmware update, and I had an audio-visual conference with a nurse practitioner regarding surgery I am having this coming Wednesday. The first instance of the blue screen of death was while setting up for the telemedicine thing. Since then, my laptop has rebooted about once an hour. Reasons I have caught have been "system service exception," "system thread exception not handled," and "kernel security check...(I did not catch the rest).

Obviously, this is a shitty time for me to be having computer problems. I suspect the update or the telemedicine software as the source. Any thoughts or suggestions would be welcome.

25 replies

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Blue screen of death issues suddenly developed, Windows 10. [View all] rzemanfl Dec 2021 OP

I would use the uninstall programs feature in Windows to get rid of the new app. TexasTowelie Dec 2021 #1

I thought about doing that but I cannot find an app installed on Thursday. I had to log on to rzemanfl Dec 2021 #2

I'm sorry about the back pain issues since I've been there before. TexasTowelie Dec 2021 #7

Backup all your important data. Tetrachloride Dec 2021 #3

Check memory usage and paging disk. Bad RAM from former and worn out disk from latter Bernardo de La Paz Dec 2021 #4

Run memory diagnostic test SheltieLover Dec 2021 #5

I ran the diagnostic, and no problems were found. rzemanfl Dec 2021 #10

Yw SheltieLover Dec 2021 #13

I don't find it on my laptop. n/t rzemanfl Dec 2021 #15

Can't help your technical issues, but good luck on Wednesday. Scrivener7 Dec 2021 #6

System Restore? n/t sl8 Dec 2021 #8

My question about that is whether it would change the firmware back, or just Windows. n/t rzemanfl Dec 2021 #12

No, it wouldn't fix the firmware. sl8 Dec 2021 #16

I have not since I don't know how to find it. n/t rzemanfl Dec 2021 #17

I have been thinking about a system restore. In my current situation rzemanfl Dec 2021 #19

Good luck. n/t sl8 Dec 2021 #22

I can't be precise... canetoad Dec 2021 #9

I had the blue screen of death issue once before, although not this frequently. rzemanfl Dec 2021 #11

Have you ever used an apple? SheltieLover Dec 2021 #14

I have not. Microsoft since the late '80s. n/t rzemanfl Dec 2021 #20

Nof sure how you could try one first SheltieLover Dec 2021 #21

Windows 10 still has Safe Mode. sl8 Dec 2021 #18

Here's a link you can try: lastlib Dec 2021 #23

I use this..... LPBBEAR Feb 2022 #24

Thank you. I am using a new computer now. rzemanfl Feb 2022 #25