Computer Help and Support

PoliticAverse

(26,366 posts)

5. You should find a Setup icon on the phone screen and then there should be a Choice for WiFi

Mon Nov 1, 2021, 12:04 PM

Nov 2021

where you can turn WiFI on and off.

It may be he just turned it off.

Here' the Tracphone help instructions for WiFi:

https://support.tracfone.com/faqs/1651623?device=24939

How do I connect to Wi-Fi?
To connect to a Wi-Fi network, follow these steps:

From the main screen, tap the "Apps" icon.
Tap the "Tools" folder.
Tap the "Settings" icon.
Tap "Wi-Fi." If necessary, tap the slider to turn Wi-Fi ON.
A list of the available Wi-Fi networks will populate the screen. Tap the desired network.
If prompted for a network password, enter the password and tap “CONNECT.”

Also power down the phone and turn it on again just in case.

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Cell phone problem....do I ask here?? [View all] a kennedy Nov 2021 OP

There will be a WiFi password that the router in the house uses... PoliticAverse Nov 2021 #1

Yes, my tracfone is fine, he's got a tracfone as well.......Samsung is the brand. a kennedy Nov 2021 #3

You should find a Setup icon on the phone screen and then there should be a Choice for WiFi PoliticAverse Nov 2021 #5

no it's the same password. the one for your wifi network. drray23 Nov 2021 #2

It shows it on, just keeps twirling tho, never connects. a kennedy Nov 2021 #4

Did you try rebooting the phone? keithbvadu2 Nov 2021 #6

this CloudWatcher Nov 2021 #8

Check and make sure he's requesting to Phoenix61 Nov 2021 #7