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Computer Help and Support

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cilla4progress

(26,092 posts)
Mon Oct 11, 2021, 11:10 PM Oct 2021

Microsoft update frustration! [View all]

After updating yesterday (brand new HP laptop) my HP printer no longer prints envelopes from Word!

First it wouldn't print them at all saying it's a media (paper) mismatch

Then in Word it was making me SAVE not print the envelope.

Now the envelope prints but the font is fuzzy, jagged and unreadable! Regular documents are fine!

Others have mentioned this online. The only fix I found was connecting the printer via USB. I guess I could try that? But it's not very near to my laptop!

ARGGHHHH!!!

TIA

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Microsoft update frustration! [View all] cilla4progress Oct 2021 OP
Try reinstalling the printer driver. Then try reinstalling Word. Earth-shine Oct 2021 #1
Can you save, then print? canetoad Oct 2021 #2
Yes, Word was trying to get me to do this - cilla4progress Oct 2021 #4
My bad. Should have elaborated on dedicated printer canetoad Oct 2021 #5
I effin' fixed it!!! cilla4progress Oct 2021 #7
Red wine & puff with ya canetoad Oct 2021 #8
thanks cilla4progress Oct 2021 #9
Forgot to say canetoad Oct 2021 #6
Perhaps it's suggesting you spare the paper? Anon-C Oct 2021 #3
Maybe try removing the printer and reinstalling it. Renew Deal Oct 2021 #10
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