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Computer Help and Support

Earth-shine

(4,044 posts)

1. Microsoft has no customer service.

Reply to global1 (Original post)

Thu Aug 19, 2021, 03:26 PM

Aug 2021

There's no one to call, and conversely, no one will call you. (Any time one gets a call from MS, it's a scam.)

A good recourse would have been your credit card company, but it's probably too late for that.

My advice is that you chalk it up to experience and move on.

If you have only lost $100 over computer equipment, consider yourself lucky. I've lost thousands.

Perhaps there are YouTube videos you can watch to learn about the tablet.

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Highlight:

I Bought A Microsoft Surface 7 Around Dec 2019 & Determined To Learn How To Use It I..... [View all] global1 Aug 2021 OP

Microsoft has no customer service. Earth-shine Aug 2021 #1

Tweet their retail customer service. Dream Girl Aug 2021 #2

any thing i learn , i print it out and put it in a note book. AllaN01Bear Aug 2021 #3

Are there no youtube tutorials on it? brush Aug 2021 #4

Did You Not Read My OP?..... global1 Aug 2021 #5

Sorry I mentioned it then. But you don't seem to have any other option. brush Aug 2021 #6

Dispute with the credit card company (assuming that's how you paid for it) MerryHolidays Aug 2021 #7