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Computer Help and Support

Floyd R. Turbo

(29,435 posts) Wed May 26, 2021, 08:25 AM May 2021

Having continuing problems with internet/WiFi shutting down or dropping below 1Mbps. [View all]

I have a 25Mbps service provided by CenturyLink. On a daily basis it drops or stops transmitting completely. This typically occurs around 8:00 pm and continues until mid-morning the following day. When I attach the modem/router to my laptop via Ethernet the speed is at 25Mbps. CenturyLink insists that nothing is wrong with the modem/router.

Any advice is sincerely appreciated.

12 replies

= new reply since forum marked as read

Highlight:

Having continuing problems with internet/WiFi shutting down or dropping below 1Mbps. [View all] Floyd R. Turbo May 2021 OP

DSL? northlake9 May 2021 #1

DSL. Suburban. Download. Floyd R. Turbo May 2021 #5

WiFi channel northlake9 May 2021 #9

Thanks! Floyd R. Turbo May 2021 #12

How old is the router Best_man23 May 2021 #2

Several years. Thanks! Floyd R. Turbo May 2021 #6

Someone could be using/stealing your WIFI rickford66 May 2021 #3

I will. Floyd R. Turbo May 2021 #7

Number 1 thing to do: restart your modem/router MerryHolidays May 2021 #4

Done all. Floyd R. Turbo May 2021 #8

Then, it pretty much has to be your router (if that's separate) MerryHolidays May 2021 #10

Thanks! Floyd R. Turbo May 2021 #11