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Computer Help and Support

Orrex

(64,552 posts)

10. Overdue update

Reply to Orrex (Original post)

Wed May 12, 2021, 10:14 PM

May 2021

Well, the issue appears resolved via workaround, and in fact it was two issues.

Still don't know what messed up my wife's system, and she still can't maintain a solid connection on the 2.4 network, even after rebooting the Comcast modem, but she connects & stays connected on the 5 just fine.

Turns out my son's connection problem, which happened a few more times, was due to a driver package he'd downloaded without telling me. These kids today. Ran a system restore to undo the drivers, and he was once again able to connect reliably on both the 2.4 and 5 networks.

Thanks to all who offered suggestions!

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Highlight:

One computer on home network keeps dropping off [View all] Orrex Apr 2021 OP

I would reboot the modem. 5X Apr 2021 #1

I'll try that Orrex Apr 2021 #4

https://xtrium.com/xfinity-wifi-keeps-disconnecting/ Goonch Apr 2021 #2

Wi-Fi driver on laptop IbogaProject Apr 2021 #3

That's worth checking Orrex Apr 2021 #5

Could be interference Ron Obvious Apr 2021 #6

I replied to your dupe question in the Lounge, but I'll add it here Emrys Apr 2021 #7

Late to the party... uriel1972 May 2021 #8

Thanks Orrex May 2021 #9

Overdue update Orrex May 2021 #10