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Computer Help and Support

LAS14

(14,906 posts)

15. What OS is she running?

Reply to silverweb (Original post)

Mon Aug 31, 2020, 07:54 AM

Aug 2020

Windows 8 and Windows 10 both have very easy to use screen capture features. Window's 10 has shift/windows-logo/S to capture then paste with good ol' ctrl/V. You'd need to walk her through getting to Snip in Windows 8. Anyway, she could take a picture of what she's seeing and send it to you. You could post it here if necessary.

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Question about Hotmail for my mom, please? [View all] silverweb Aug 2020 OP

A draft is not complete - therefore it needs by definition to be completed Pachamama Aug 2020 #1

That's got to be it! silverweb Aug 2020 #3

If she hasn't filled in a *recipient email address on that line appalachiablue Aug 2020 #2

That was the first thing I asked her: silverweb Aug 2020 #4

I saw Pachamama's note after mine; that pencil edit feature appalachiablue Aug 2020 #7

I'm glad it's solved, too. silverweb Aug 2020 #8

Good! Enjoy conversing with your mom, they're the best! appalachiablue Aug 2020 #10

I'm very sorry for your loss. silverweb Aug 2020 #11

That's terrific you're aware, appreciate and love all you can. appalachiablue Aug 2020 #14

Thanks! I suspected the need for clicking the "edit" pencil, but... LAS14 Aug 2020 #16

Along with the excellent suggestions above, does you guys know how to Zoom? mr_lebowski Aug 2020 #5

I can Zoom, she cannot. silverweb Aug 2020 #6

She doesn't need a camera to screen share with Zoom. mr_lebowski Aug 2020 #9

Interesting. silverweb Aug 2020 #12

It's really pretty easy ... mr_lebowski Aug 2020 #13

What OS is she running? LAS14 Aug 2020 #15