WTF hotmail? [View all]

Yes, I know, Microsoft bad boo hiss. BUT...

My primary email for years has been via hotmail/outlook. It's how I keep in touch with family, etc. Anyway, they recently did something that required updating my profile info. I entered the necessary info, did the requisite "I'm not a robot" thing, but it would not accept 'enter', and without that it won't allow the info.

So, instead of my name, it now reads 'account update'. I sent a test email to one of my non-family accounts, and it shows that I've received an email from someone named 'account update'. I tried going through their help and support, and it's going nowhere. Finally got to a link for "talk to a person", clicked on that, and it came back with a question phrased in techno-jargon. Asked for clarification, and they just repeated the original.

Can anyone offer any suggestions (other than ditching hotmail) ??

Thanks in advance!


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