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Computer Help and Support

mudpuddle

(45 posts)

9. Heat causes the processor to "throttle" and reduce the active cores.

Reply to LeftInTX (Original post)

Thu Nov 14, 2019, 01:36 PM

Nov 2019

I had a heat sink rivet that was loose and caused the same problem because the heat sink was not flat against the processor. I removed the heat sink, removed the dried thermal paste, applied new thermal paste, reinstalled the heat sink.

You can install CPU-Z (freeware) to see how many cores are active.

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I took my HP Windows 10 Desktop to the shop: [View all] LeftInTX Nov 2019 OP

They would have meant cores canetoad Nov 2019 #1

Hubby isn't the most knowledgable about computers. LeftInTX Nov 2019 #4

Specs - nice machine! canetoad Nov 2019 #6

Uh yeah so your shop guy was wrong to start with. Voltaire2 Nov 2019 #8

you can view individual cpu utilization BootinUp Nov 2019 #2

I would have thought that the lower the processing, the lower the OnDoutside Nov 2019 #3

Fan was malfunctioning (or not working) and computer would not boot into Windows LeftInTX Nov 2019 #5

One of my previous laptops was a Toshiba, and I discovered it OnDoutside Nov 2019 #7

Heat causes the processor to "throttle" and reduce the active cores. mudpuddle Nov 2019 #9

Will do!!! LeftInTX Nov 2019 #10