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Computer Help and Support

LeftInTX

(31,920 posts) Sun Nov 10, 2019, 12:19 AM Nov 2019

I took my HP Windows 10 Desktop to the shop: [View all]

Cuz I got a BIOS warning on my CPU fan.

They replaced the fan.
The guy told my hubby that only 2 out of 16 of my CPU's were turned on!!!

The guy said that they frequently do this, so you will buy a new computer much sooner than you need one again!!

WTF???

(My computer is only 2 years old)

Wondering if you can determine this by looking at the settings?
Can you turn on the CPU's via the BIOS?

10 replies

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I took my HP Windows 10 Desktop to the shop: [View all] LeftInTX Nov 2019 OP

They would have meant cores canetoad Nov 2019 #1

Hubby isn't the most knowledgable about computers. LeftInTX Nov 2019 #4

Specs - nice machine! canetoad Nov 2019 #6

Uh yeah so your shop guy was wrong to start with. Voltaire2 Nov 2019 #8

you can view individual cpu utilization BootinUp Nov 2019 #2

I would have thought that the lower the processing, the lower the OnDoutside Nov 2019 #3

Fan was malfunctioning (or not working) and computer would not boot into Windows LeftInTX Nov 2019 #5

One of my previous laptops was a Toshiba, and I discovered it OnDoutside Nov 2019 #7

Heat causes the processor to "throttle" and reduce the active cores. mudpuddle Nov 2019 #9

Will do!!! LeftInTX Nov 2019 #10