Computer Help and Support

RainCaster

(11,856 posts)

10. Try this...

Reply to Lady Freedom Returns (Original post)

Tue Sep 3, 2019, 03:51 PM

Sep 2019

Thanks for the update, we now know this is an RCA Viking 2.

10" display, Android 6, basic features, WiFi only, microsd capable.

You should leave this on a known good charger for 6+ hours, in case that is the problem.

After that, hold down the power button for 30 seconds and release. If it is hung, that will take care of it. Try to turn it on again by pressing the power button for 3 seconds. If that still does nothing, your tablet is dead. Remove the microsd card and try to salvage your files from that. With any luck, you can read it on your PC and save away the pictures & other stuff.

If it came back up, then go ahead and use it. No need to do a reset.

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Help! My tablet won't turn on! [View all] Lady Freedom Returns Sep 2019 OP

It might need a new sim card lunatica Sep 2019 #1

This doesn't have a Sim card. Lady Freedom Returns Sep 2019 #4

What kind of tablet? RainCaster Sep 2019 #2

A RCA Viking 2! Lady Freedom Returns Sep 2019 #3

I have one of those... TreasonousBastard Sep 2019 #16

Battery issues? LisaM Sep 2019 #5

Couldn't hurt to try at this point.. Lady Freedom Returns Sep 2019 #7

Might not have to do a reset. Try a power down, off for a few minutes, and then power up.This emmaverybo Sep 2019 #6

Yup. All charged up Lady Freedom Returns Sep 2019 #9

Try holding the "Volume Down" button and the Power button at the same time... MANative Sep 2019 #8

Tried it. No go. Lady Freedom Returns Sep 2019 #11

You might need to do a factory reset, then. If you stored data in the cloud... MANative Sep 2019 #13

But can you reset while it's off? Lady Freedom Returns Sep 2019 #14

If it's completely bricked, the factory reset probably won't work, but... MANative Sep 2019 #15

Try this... RainCaster Sep 2019 #10

Thanks. Lady Freedom Returns Sep 2019 #12

You could install linux...and pull the files out or even reinstall windows that way. Demsrule86 Sep 2019 #18

Take the battery out and hold the power button down for 30 seconds...I usually do longer. Demsrule86 Sep 2019 #17

Got to take it apart to get to the battery. Lady Freedom Returns Sep 2019 #19