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csziggy

(34,189 posts)
5. I will NEVER do business with T-Mobile
Thu Nov 15, 2018, 09:35 PM
Nov 2018

They harassed me about an unpaid bill - problem I have never had an account with T-Mobile. It took four months and a complaint to the state consumer services before I could get them to STOP calling me with their demands. There was no way to let them know they were calling the wrong land line with their demands. The only way to get to anyone other than their sales force was to have an account number.

Even after I got a letter of apology from the president of T-Mobile they did not make any effort to change their system and told the state consumer services that they would not change it.

If T-Mobile were the last telephone service on earth I would use smoke signals.

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