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teach1st

(5,977 posts)
5. Assuming you're talking about the app and not web-based
Sat Aug 5, 2017, 07:51 PM
Aug 2017

I've had the Google Earth quit working thing happen before in Windows. There were a few ways I saw online to fix it, but the quickest was uninstall, reboot, reinstall.

Before you do that, search for the "myplaces.kml" file and copy it to a different folder. It's your settings file for Google Earth, and without backing it up, you'll have to start all over again with a new install.

If you need help with any of this, I'll follow up, but it won't be until tomorrow.

With a new install, it's good to get in the habit of clearing Google Earth's memory and cache once in a while, especially after heavy use. That can be done within the app, but CC Cleaner also helps.

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