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Computer Help and Support

Egnever

(21,506 posts)

7. Sounds like an infection or bad adware

Reply to Skittles (Original post)

Thu Jun 15, 2017, 07:21 PM

Jun 2017

The fact that you connect to your friends router and get the same results screams adware to me.

Have you tried running malwarebytes? https://www.malwarebytes.com/

Its a free download and one of the best tools out there to check for possible infections. My first step would be to run a full scan with that and have it remove everything it finds then test again.

after thinking about canetoads answer it might be a bad network card as well. you can pick up a usb network adapter for less than $20

https://www.amazon.com/TP-Link-N150-Wireless-Adapter-TL-WN722N/dp/B002SZEOLG

I would try running the malwarebytes first and if it comes back clean look into one of those adapters.

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Please advise [View all] Skittles Jun 2017 OP

How old is your laptop? n/t discntnt_irny_srcsm Jun 2017 #1

1.5 years, still under warranty for 6 months Skittles Jun 2017 #3

Have you tried connecting to other WiFi networks? discntnt_irny_srcsm Jun 2017 #6

Check to see if your laptop network Lindsay Jun 2017 #2

checked, not in airline mode Skittles Jun 2017 #4

From what you've written canetoad Jun 2017 #5

Sounds like an infection or bad adware Egnever Jun 2017 #7

malware bytes came back clean (although it took me 20 minutes to download) Skittles Jun 2017 #8