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When he tries to set up an account on their blasted login.com, he writes in his cell number. Several steps later, he enters the very same phone number, and the system says it's unable to verify the phone number.
He went to the local SSA office, but nobody there could help him with this. Someone told him that LOTS of people are complaining about having trouble setting up accounts.
This is insane. We need his Social Security payments to survive on. He's just a few months from turning 70. He can't just goout and get another job in his field.
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