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Alice B.

(759 posts)
8. Clients of my former employer knew better.
Fri Jun 12, 2026, 08:55 AM
Jun 12

I was in a meeting where the client said bluntly that our tech (which was more AI-adjacent / RPI but was marketed as AI) allowed them to eliminate an entire team.

We were all in agreement that we couldn't say that so the party line was "freeing employees from repetitive tasks so they could focus on the things humans do best."

Yeah, an overseas team managing insurance claims really gets to stretch their creative wings *eyeroll*

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