Many democratic societies are experiencing a crisis of faith. Citizens are making clear their frustration with their supposedly representative governments, which instead seem driven by the interests of big business, powerful individuals and wealthy lobby groups.

What can we do about it? How do we fix democracy and get our voices heard?

From successfully challenging Facebook’s use of private data to abolishing EU mobile phone roaming charges, Alberto Alemanno highlights the stories of those who have lobbied for change, and shows how you can follow in their footsteps, whether you want to influence immigration policy, put pressure on big business or protect your local community.