Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.

Good luck!!!!

a kennedy

(36,348 posts)

11. I don't get that red slider thing, because it doesn't turn off.

Reply to MyOwnPeace (Reply #4)

Sat Nov 7, 2020, 04:41 PM

Nov 2020

Tetrachloride

(9,704 posts)

16. Another random idea: if you are a Mac owner, plug the iPad into the Mac.

Reply to MyOwnPeace (Reply #4)

Sat Nov 7, 2020, 05:00 PM

Nov 2020

I have a prayer that the network might wake it up.

SmartVoter22

(639 posts)

25. that's the force shut down.

Reply to MyOwnPeace (Reply #4)

Mon Nov 9, 2020, 09:35 AM

Nov 2020

and it will work everytime.

SCLumbeelady

(37 posts)

5. you tube videos helped me with that problem.

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:34 PM

Nov 2020

The Velveteen Ocelot

(131,231 posts)

7. It should turn off and restart if you press and hold the sleep/wake and Home buttons

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:34 PM

Nov 2020

at the same time.

Vdizzle

(391 posts)

8. No no no...

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:35 PM

Nov 2020

Simultaneously hold the Home button and the power button for ten or mor seconds until it reboots.

If it is a really new iPad, you have to hold the bottom volume button and the power button for the same amount of time.

a kennedy

(36,348 posts)

22. I'll try this......thanks.

Reply to Vdizzle (Reply #8)

Sat Nov 7, 2020, 05:27 PM

Nov 2020

a kennedy

(36,348 posts)

23. YES, YES, YES, thank you, thank you, thank you.....

Reply to Vdizzle (Reply #8)

Sat Nov 7, 2020, 05:30 PM

Nov 2020

Vdizzle

(391 posts)

24. Cheers!

Reply to a kennedy (Reply #23)

Sat Nov 7, 2020, 08:34 PM

Nov 2020

plcdude

(5,334 posts)

9. Hold

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:35 PM

Nov 2020

The off/on button down and the home button down at the same time

Tetrachloride

(9,704 posts)

12. in the SETTINGS, there is a SHUTDOWN

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:50 PM

Nov 2020

1. SETTINGS
2. GENERAL
3. Scroll all the way down.
4. choose SHUTDOWN and confirm

The Velveteen Ocelot

(131,231 posts)

15. The OP says it's frozen so they might not be able to open the settings menu.

Reply to Tetrachloride (Reply #12)

Sat Nov 7, 2020, 04:58 PM

Nov 2020

Tetrachloride

(9,704 posts)

19. Yep, remembered that about 20 seconds after posting.

Reply to The Velveteen Ocelot (Reply #15)

Sat Nov 7, 2020, 05:09 PM

Nov 2020

Tetrachloride

(9,704 posts)

13. Another way is to let the battery run out.

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 04:52 PM

Nov 2020

Lucy

(243 posts)

20. Yes

Reply to Tetrachloride (Reply #13)

Sat Nov 7, 2020, 05:14 PM

Nov 2020

This worked for me. Once it was recharged, all was good.

Tetrachloride

(9,704 posts)

17. You might try washing your hands. MAYBE, the electrostatic aspect

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 05:02 PM

Nov 2020

on your hands versus the screen is an issue.

Similarly, you might try cleaning your screen with a dry cloth.

Tetrachloride

(9,704 posts)

18. The last resort... take to a repair shop.

Reply to a kennedy (Original post)

Sat Nov 7, 2020, 05:09 PM

Nov 2020

The ones which replace phone batteries will probably do as good as an authorized Apple place -- if there is no authorized Apple repair place nearby.

Ask them to open it up. Check for dirt. Then close it.

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