Apple Users

dweller

(28,692 posts) Mon Jul 10, 2017, 05:16 PM Jul 2017

got a virus alert on my iPhone

but I'm not sure it's legit? was driving my phone asleep and when I arrived it displayed an "Apple alert: the last site you visited http xxxxxxx infected you with a Trojan. use the software to remedy and reinstall the latest operating system"
(not verbatim, but the gist of it) and then 2 choices offered
install or cancel ... I chose cancel... the message seemed to originate off my flashlight app?
I've only visited 2 sites today, du and FB ... after cancelling I've had no problems as yet... does that sound like a legitimate alert? never had one before now

tia

17 replies

= new reply since forum marked as read

Highlight:

got a virus alert on my iPhone (Original Post) dweller Jul 2017 OP

No, it sounds like they were trying to get Phoenix61 Jul 2017 #1

me too dweller Jul 2017 #2

A DU'er posted something this morning FM123 Jul 2017 #3

Next time... Quit Safari immediately. targetpractice Jul 2017 #4

I dont use safari dweller Jul 2017 #8

It doesn't matter which browser you were using. Silver Gaia Jul 2017 #16

got it dweller Jul 2017 #17

it is some sort of bot ad - get them on my android. scare tactic to get you to buy something NRaleighLiberal Jul 2017 #5

My sister got one of those Mickju Jul 2017 #6

It is a scam still_one Jul 2017 #7

Wait a minute PJMcK Jul 2017 #9

😁 dweller Jul 2017 #10

thanks all dweller Jul 2017 #11

Delete it. MontanaMama Jul 2017 #12

I'll look into this dweller Jul 2017 #13

I just had one, said not to shut off my computer but call number posted to fix this katmondoo Jul 2017 #14

I had just posted a pic from du dweller Jul 2017 #15

Phoenix61

(18,889 posts)

1. No, it sounds like they were trying to get

Reply to dweller (Original post)

Mon Jul 10, 2017, 05:18 PM

Jul 2017

you to install a virus.

dweller

(28,692 posts)

2. me too

Reply to Phoenix61 (Reply #1)

Mon Jul 10, 2017, 05:20 PM

Jul 2017

wasn't sure Apple would even send an alert
thanks

FM123

(10,385 posts)

3. A DU'er posted something this morning

Reply to dweller (Original post)

Mon Jul 10, 2017, 05:23 PM

Jul 2017

that there was an attempt to infect accounts via Facebook by asking folks to accept a fake Jayden Smith as a friend, and that if anyone of your friends accepted it would infect you too. Something like that...

targetpractice

(4,919 posts)

4. Next time... Quit Safari immediately.

Reply to dweller (Original post)

Mon Jul 10, 2017, 05:24 PM

Jul 2017

Don't click on any links that your are unsure of... Even "Cancel" will give the nefarious site information.

Software cannot be installed on an iPhone from a website.

dweller

(28,692 posts)

8. I dont use safari

Reply to targetpractice (Reply #4)

Mon Jul 10, 2017, 05:41 PM

Jul 2017

have Mozilla ... thanks

Silver Gaia

(5,433 posts)

16. It doesn't matter which browser you were using.

Reply to dweller (Reply #8)

Mon Jul 10, 2017, 06:07 PM

Jul 2017

The point was to not click or tap ANYTHING, not even "Cancel." That's an important point. Just close the pop-up and then close your browser. I would then restart my phone or computer and run a virus check. If the pop-up won't close (some won't!), then I would immediately shut down my phone or computer, and run a virus check when it is restarted. You can't be "too safe" with your data, even if it's an iPhone. I hope that helped clarify.

dweller

(28,692 posts)

17. got it

Reply to Silver Gaia (Reply #16)

Mon Jul 10, 2017, 06:37 PM

Jul 2017

thanks

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