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keep_left

(2,591 posts)
Thu Jan 9, 2025, 01:07 PM Jan 9

Can anyone explain why many DU avatar pics are "blank" in my browser?

This started fairly recently, and I'm thinking it was either a browser update or a change at DU. Many but not all DU avatars show up with the "broken picture" icon in my browser. I'm using Firefox 134.0, and I have some security add-ons (uBlock Origin, NoScript, Ghostery). Even with the add-ons, things used to work fine at DU. My own avatar graphic shows up OK.

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Can anyone explain why many DU avatar pics are "blank" in my browser? (Original Post) keep_left Jan 9 OP
Same Unladen Swallow Jan 9 #1
Try clearing canetoad Jan 9 #2
I've done that and still have the issue. lastlib Sunday #19
This happens to me sometimes too. Mike 03 Jan 9 #3
Problem possibly solved--I cleared the browser cache... keep_left Jan 9 #4
I changed mine deliberately. The Madcap Jan 9 #5
Sorry, I misread. The Madcap Jan 9 #6
No problem. Actually, as a fellow DU member, I have the option... keep_left Jan 9 #8
Same problem--not all the avatars but more than 50% and I think those downloaded to DU site hlthe2b Jan 9 #7
Yes, I had the same problem, except it got to be more like 90% of them. keep_left Jan 9 #9
Right now on a laptop and it occurs with both Firefox and Chrome. But, I just did pretty much hlthe2b Jan 9 #10
I don't have much experience with Chrome, as I only use it... keep_left Jan 9 #11
Problem is back on all my browsers. I hope Elad/EarlG see this and can do something... hlthe2b Jan 9 #12
So it may actually be a change that was made recently at DU. keep_left Jan 9 #13
Not sure, but let me know if the problem reoccurs for you too... hlthe2b Jan 9 #14
With so many of us having the problem, I would think it was something at DU. dflprincess Jan 9 #17
It's definitely a strange problem, and it's starting to look... keep_left Jan 9 #18
It's funny, on this thread I san only see yours, and The Madcap's... likesmountains 52 Jan 9 #16
If you try and view the avatar in a new tab justaprogressive Jan 9 #15
 

Unladen Swallow

(491 posts)
1. Same
Thu Jan 9, 2025, 01:10 PM
Jan 9

I use FF and Brave, and most avatar pics now show the broken image icon. Actually a week ago I had a lot of broken image icons, but today its probably 90% or more.

canetoad

(18,407 posts)
2. Try clearing
Thu Jan 9, 2025, 01:12 PM
Jan 9

Your browser cache... Settings - search for cache.

I'm not seeing this but have from time to time in the past.

lastlib

(25,074 posts)
19. I've done that and still have the issue.
Sun Jan 12, 2025, 11:21 PM
Sunday

Anybody else?

I'm also using Firefox v. 134.0

Mike 03

(17,663 posts)
3. This happens to me sometimes too.
Thu Jan 9, 2025, 01:12 PM
Jan 9

In my case I think it's my very old computer and Chrome doing some kind of operation in which it conserves power or space by not displaying some images. It does this on other websites too. But then it will display everything most of the time. It's kind of puzzling.

I'm not sure if it's the same reason for what you are experiencing though.

keep_left

(2,591 posts)
4. Problem possibly solved--I cleared the browser cache...
Thu Jan 9, 2025, 01:24 PM
Jan 9

...or what Firefox now calls "browser history" or something. (I first logged out of DU, cleared the cache, and then restarted Firefox). There are several options for how complete a job you want done, and I selected everything except the option for site settings/forms/etc. It looks like avatar graphics are visible again.
Thanks!

The Madcap

(742 posts)
5. I changed mine deliberately.
Thu Jan 9, 2025, 01:28 PM
Jan 9

On my desktop, it is black, as in a black flag of mourning for our country under T****.

Unfortunately, on my phone, it shows up as a white box in dark mode.

The Madcap

(742 posts)
6. Sorry, I misread.
Thu Jan 9, 2025, 01:30 PM
Jan 9

I didn't notice the 'broken' icon. Maybe a better metaphor for the country than my black one.

keep_left

(2,591 posts)
8. No problem. Actually, as a fellow DU member, I have the option...
Thu Jan 9, 2025, 01:37 PM
Jan 9

...of uploading my own avatar, but for now, I'm using the blue paperclip one from the site. I think that's a new one that was added recently--it's a historical symbol of resistance (or something like that). Your black square shows up fine on my screen, by the way.

https://medium.com/memory-action/why-did-norwegian-teachers-wear-paper-clips-during-world-war-ii-5a9aa379e293

hlthe2b

(107,251 posts)
7. Same problem--not all the avatars but more than 50% and I think those downloaded to DU site
Thu Jan 9, 2025, 01:35 PM
Jan 9

may be the problem. Cleared cache, checked for ad-blocker impacts or other security software issues and nope. There is something blocking the connection.

keep_left

(2,591 posts)
9. Yes, I had the same problem, except it got to be more like 90% of them.
Thu Jan 9, 2025, 01:45 PM
Jan 9

You'll want to check to see what options your browser has for clearing things. I remember the days when there was just a "clear cache" button, and that was it. Firefox now has like five or six options regarding how much stuff you want nuked. I chose to clear everything just short of a complete reset (everything except site settings/forms/etc.). I first logged out of DU, cleared the cache (what is now called "browser history" or something), and then restarted Firefox. That worked for me.

Are you on a desktop computer/laptop/etc. or are you on a smartphone/tablet? Because I don't have much experience at all with the latter devices, only having a burner phone myself.

hlthe2b

(107,251 posts)
10. Right now on a laptop and it occurs with both Firefox and Chrome. But, I just did pretty much
Thu Jan 9, 2025, 01:49 PM
Jan 9

what you described and I am seeing your paperclip avatar--which I wasn't on either your or another's posts using the same. So, it may be fixed. I hope so. It is SOOOO distracting to see that fragmented image box. Thanks for the suggestions!

OOps on edit, your paperclip is gone again and the same problem... darn!

keep_left

(2,591 posts)
11. I don't have much experience with Chrome, as I only use it...
Thu Jan 9, 2025, 02:00 PM
Jan 9

...for sites where my security add-ons mess things up really badly. I'm not real happy about that, because I have left my version of Chrome pretty much unsecured, with no add-ons. (Actually, I'm running Chromium, which is a version of Chrome with the Google spyware stripped out of it). But it's really lame that in 2025, some web-shites still exist where security add-ons make it impossible for the site to function.

Anyway, you may have fixed the problem now. I had to clear almost everything from my browser to get things back to normal. It looks like all the avatar graphics are displaying properly for me at the moment.

keep_left

(2,591 posts)
13. So it may actually be a change that was made recently at DU.
Thu Jan 9, 2025, 02:34 PM
Jan 9

Though at least for a few of us, it can be (temporarily?) fixed by logging out, clearing the browser cache, and restarting the app.

hlthe2b

(107,251 posts)
14. Not sure, but let me know if the problem reoccurs for you too...
Thu Jan 9, 2025, 02:36 PM
Jan 9

It seems to come and go...

Interesting, I can't see them when perusing posts, but if I try to respond to your post, it shows up. Then after posting and seeing the thread again, it is gone. Very strange.

dflprincess

(28,586 posts)
17. With so many of us having the problem, I would think it was something at DU.
Thu Jan 9, 2025, 09:39 PM
Jan 9

Weird thing, I couldn't see your avatar in the thread, but I can while I'm replying to you.

Edit: It disappeared again when I went back to the thread.

keep_left

(2,591 posts)
18. It's definitely a strange problem, and it's starting to look...
Thu Jan 9, 2025, 09:48 PM
Jan 9

...like it originates at DU. So far, what I did earlier (logging out, clearing the browser cache, and restarting the app) continues to work for me. However, I'm left to wonder if this bug will eventually return.

justaprogressive

(2,616 posts)
15. If you try and view the avatar in a new tab
Thu Jan 9, 2025, 02:56 PM
Jan 9

you get a "page not redirecting properly" error from the site.

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