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Computer Help and Support

Kali

(56,010 posts) Tue Feb 8, 2022, 11:13 PM Feb 2022

why can't I access my insurance website on my desktop anymore?

looked there on Sunday, but today it won't load. cleared cache and still nothing. I CAN get it on my phone.

6 replies

= new reply since forum marked as read

Highlight:

why can't I access my insurance website on my desktop anymore? (Original Post) Kali Feb 2022 OP

Try a different browser maybe? OhZone Feb 2022 #1

it isn't that big of a deal since I can get it on the phone Kali Feb 2022 #2

Sounds like you know what to do already :) WA-03 Democrat Feb 2022 #4

Have you specifically cleared the cookies in the browser you're using? MerryHolidays Feb 2022 #3

that did it, specifically cleared cookies for that site Kali Feb 2022 #5

Yay! nt MerryHolidays Feb 2022 #6

OhZone

(3,216 posts)

1. Try a different browser maybe?

Reply to Kali (Original post)

Tue Feb 8, 2022, 11:20 PM

Feb 2022

Kali

(56,010 posts)

2. it isn't that big of a deal since I can get it on the phone

Reply to OhZone (Reply #1)

Tue Feb 8, 2022, 11:22 PM

Feb 2022

I just want to know why all of the sudden it doesn't work now?

WA-03 Democrat

(3,278 posts)

4. Sounds like you know what to do already :)

Reply to Kali (Reply #2)

Tue Feb 8, 2022, 11:34 PM

Feb 2022

MerryHolidays

(7,715 posts)

3. Have you specifically cleared the cookies in the browser you're using?

Reply to Kali (Original post)

Tue Feb 8, 2022, 11:33 PM

Feb 2022

I know you said you cleared the cache, but just checking specifically on cookies.

As another poster said, try another browser. If you can access it from that browser, then you've localized the issue to your normal browser.

Kali

(56,010 posts)

5. that did it, specifically cleared cookies for that site

Reply to MerryHolidays (Reply #3)

Tue Feb 8, 2022, 11:37 PM

Feb 2022

thanks!

MerryHolidays

(7,715 posts)

6. Yay! nt

Reply to Kali (Reply #5)

Tue Feb 8, 2022, 11:50 PM

Feb 2022

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