Computer Help and Support

efhmc

(16,988 posts) Thu Oct 7, 2021, 05:25 PM Oct 2021

USB Devise not supported

Try uninstall and that did not work. Thanks for any help you can give me.

9 replies

= new reply since forum marked as read

Highlight:

USB Devise not supported (Original Post) efhmc Oct 2021 OP

I don't believe anyone can help you until you offer a lot more information about your situation. ZZenith Oct 2021 #1

On my windows 10, whenever I plug in a USB cable to my iphone W10 gives the message that efhmc Oct 2021 #2

This is a problem for iPhone experts ... RainCaster Oct 2021 #3

Thanks anyway. efhmc Oct 2021 #4

iPhones expert needed here RainCaster Oct 2021 #5

Do you have the latest version of iTunes on your PC? ZZenith Oct 2021 #7

The Google found this... RainCaster Oct 2021 #6

I have an old Android phone, have never been able to connect it correctly to my desk top Kali Oct 2021 #8

Transfer photos and videos from your iPhone, iPad, or iPod touch CloudWatcher Oct 2021 #9

ZZenith

(4,476 posts)

1. I don't believe anyone can help you until you offer a lot more information about your situation.

Reply to efhmc (Original post)

Thu Oct 7, 2021, 05:41 PM

Oct 2021

What are you trying to do? What’s your computer? Operating system?

efhmc

(16,988 posts)

2. On my windows 10, whenever I plug in a USB cable to my iphone W10 gives the message that

Reply to ZZenith (Reply #1)

Thu Oct 7, 2021, 06:13 PM

Oct 2021

the USB devise is not supported. When I looked for online support told to uninstall. (USB Device not recognized" error when you try to access a USB external hard drive) I obviously need to be able to use this feature to get my pictures from my iphone onto my computer. This happened recently. I thought it might be the cable I was using but changing cables did not work either. Thanks again for taking the time to help me.

RainCaster

(13,888 posts)

3. This is a problem for iPhone experts ...

Reply to efhmc (Reply #2)

Thu Oct 7, 2021, 06:42 PM

Oct 2021

I have androids.

efhmc

(16,988 posts)

4. Thanks anyway.

Reply to RainCaster (Reply #3)

Thu Oct 7, 2021, 06:58 PM

Oct 2021

RainCaster

(13,888 posts)

5. iPhones expert needed here

Reply to efhmc (Reply #4)

Thu Oct 7, 2021, 07:25 PM

Oct 2021

How do you turn on storage function over USB?

ZZenith

(4,476 posts)

7. Do you have the latest version of iTunes on your PC?

Reply to efhmc (Reply #2)

Thu Oct 7, 2021, 09:16 PM

Oct 2021

I wish iPhones played with computers better, it’s always been a convoluted process even on Macs.

Thanks for the additional info, it helps to know what you’re trying to accomplish.

RainCaster

(13,888 posts)

6. The Google found this...

Reply to efhmc (Original post)

Thu Oct 7, 2021, 07:29 PM

Oct 2021

https://support.apple.com/guide/iphone/transfer-files-iphone-computer-iphf2d851b9/ios

Kali

(56,896 posts)

8. I have an old Android phone, have never been able to connect it correctly to my desk top

Reply to efhmc (Original post)

Thu Oct 7, 2021, 09:40 PM

Oct 2021

I gave up and just pull the memory card and use a card reader.

or if in a hurry for just one or a few pics, I email them to myself.

CloudWatcher

(2,127 posts)

9. Transfer photos and videos from your iPhone, iPad, or iPod touch

Reply to efhmc (Original post)

Fri Oct 8, 2021, 02:50 AM

Oct 2021

This article goes into some detail about how to copy pix & movies from your iPhone into a Windows machine (scroll down, first it describes using the iCloud and how to do it with a Mac):

https://support.apple.com/en-us/HT201302

Yes you need the latest version of iTunes for Windows. Sadly you can't just access it like a USB drive.

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